How to Be a Successful Social Media Community Manager

Article written by Charli and published at Agorapulse, leaders in social media management software.

Social media marketing in midsize to large companies is no longer a one person job. In fact, social media marketing now has its own team, which includes writers, designers, analysts, and, of course, community managers. So, what does a social media community manager do exactly? And more important, how can you be a successful social media community manager?


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About the author

Charlotte Day, known as Charli, is a content marketing strategist heading up social media and storytelling at Contentworks Agency. A content marketing thought leader, she has 1000+ articles published, guest writes for leading social media hubs and frequently speaks at events. She also maintains her own blog at and a writer’s life presence on social media. When she’s not writing and managing the agency, Charli enjoys swimming in the Mediterranean, writing poetry and reading.