How to Get the Absolute Most Out of Your Social Media Inbox

Article written by Charli and published at Agorapulse, leaders in social media management software.

Managing social media messages and comments can be an absolute nightmare when you don’t have the right tool.

First off, there’s notifications coming from all different platforms forcing you to log into each account to reply. Trying to switch accounts on your mobile to answer complaints. The internal emails you need to send to notify other account managers. Then there’s the ad notifications that don’t come through at all—and get discovered a week later.

If you’re just managing one page, you’re probably on top of it. But if you’re a brand with multiple pages, or a social media marketing agency with multiple clients, it’s a huge headache.

In this article, I’m digging into the social media inbox feature at Agorapulse. Can it really eliminate chaos for social media managers?

Here’s how to get the absolute most out of your social media inbox.


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About the author

Charlotte Day, known as Charli, is a content marketing strategist heading up social media and storytelling at Contentworks Agency. A content marketing thought leader, she has 1000+ articles published, guest writes for leading social media hubs and frequently speaks at events. She also maintains her own blog at and a writer’s life presence on social media. When she’s not writing and managing the agency, Charli enjoys swimming in the Mediterranean, writing poetry and reading.